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Zendesk

Zendesk Suite with AI agents

A full help desk for email, chat, phone and social, with AI agents that answer customers and you pay only for conversations they fully resolve.

Last checked 7 Nov 2026 · zendesk.co.uk ↗

The facts

Category
Customer service
Made by
Zendesk
How it charges
Subscription
Starting price
£45/agent/mo billed annually (Suite Team; £59 monthly); extra AI resolutions £1.30 each committed
Free plan or tier
No
UK or EU data hosting
UK or EU hosting offered
Certifications
unknown (see Zendesk Trust Centre); HIPAA support on Suite Professional
API
Yes
Suits
Small (2–49), Mid-sized (50–249), Large (250+)
Maturity
Established

Prices and hosting options are the vendor’s published terms on the date checked. Check the vendor’s site before you buy.

Alternatives in the database

Sources

  1. https://www.zendesk.co.uk/pricing/

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