Help Scout
Help Scout
A friendly shared inbox and help centre for customer emails and chat, with AI drafts and an AI agent (Envoy) paid per resolution.
Last checked 7 Nov 2026 · helpscout.com ↗
The facts
- Category
- Customer service
- Made by
- Help Scout
- How it charges
- Free plan, paid upgrades
- Starting price
- $25/user/mo (Standard; ~16% off annually); AI agent $0.75 per resolution
- Free plan or tier
- Yes
- UK or EU data hosting
- Not published
- Certifications
- HIPAA (Pro or add-on); others unknown
- API
- Yes
- Suits
- Solo (just you), Small (2–49), Mid-sized (50–249)
- Maturity
- Established
Prices and hosting options are the vendor’s published terms on the date checked. Check the vendor’s site before you buy.
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