Freshworks
Freshdesk with Freddy AI
A help desk with Freddy AI agents that answer customers and a Copilot that helps staff write replies and summarise tickets.
Last checked 7 Nov 2026 · freshworks.com ↗
The facts
- Category
- Customer service
- Made by
- Freshworks
- How it charges
- Subscription
- Starting price
- $19/agent/mo billed annually (Growth); Freddy AI Agent sessions $49 per 100
- Free plan or tier
- No
- UK or EU data hosting
- Not published
- Certifications
- Not published
- API
- Yes
- Suits
- Small (2–49), Mid-sized (50–249), Large (250+)
- Maturity
- Established
Prices and hosting options are the vendor’s published terms on the date checked. Check the vendor’s site before you buy.
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