Intercom
Intercom Fin AI Agent
An AI agent that answers customer questions across chat, email and phone, charged per successful outcome, and can sit on top of Intercom or another help desk.
Last checked 7 Nov 2026 · intercom.com ↗
The facts
- Category
- Customer service
- Made by
- Intercom
- How it charges
- Pay as you go
- Starting price
- $0.99 per outcome (Fin); Intercom seats from $29/seat/mo ($19 with new-customer offer)
- Free plan or tier
- No
- UK or EU data hosting
- Not published
- Certifications
- HIPAA (Expert plan); others unknown
- API
- Yes
- Suits
- Small (2–49), Mid-sized (50–249), Large (250+)
- Maturity
- Established
Prices and hosting options are the vendor’s published terms on the date checked. Check the vendor’s site before you buy.
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